Ill workers must apply for benefits at their nearest labour centre in person or organise for someone to go in their place. They must take the necessary documents with them.
Claiming Illness Benefits
If workers want to claim illness benefits they must use the following steps:
Step 1: Get the documents ready
Before workers can claim, they must get the following documents ready:
- 13-digit bar-coded ID or passport;
- form UI-2.8 for banking details;
- form UI-19 to show that they are not working;
- form UI-2.7;
- medical certificate from a doctor;
- amplifying medical report; and
- a follow-up form.
Step 2: Go to the nearest labour centre
Ill workers must go to the nearest labour centre themselves and hand in the documents. If they are too ill, they can organise for someone else to go in their place. Staff at the labour centre will assist them with all the processes and give them more information.
Step 3: Follow all the instructions of the staff at the labour centre
Staff at the labour centre may ask ill workers to go to the doctor again or to visit the labour centre at certain times. Workers should do what they ask, or they may not be able to claim.
Originally appeared on labour.gov.za on 17-12-2008. The views expressed herein are those of the author and do not necessarily reflect those of estome. estome accepts no responsibility for the accuracy, completeness or fairness of the article, nor does the information contained herein constitute advice, legal or otherwise.